Steve Rayden

United States

October 2022: Contacted sneed4speed.com for a replacement engine for a Mini Cooper. Prior to ordering, they were very helpful. My order came to just over $11K. The engine was to be shipped within two months of the purchase. After about three weeks I got curious about the progress and tried to contact them. Every phone number they had went straight to an answering machine. Even the phone number that one of their techs had given me to get "quick text responses" went nowhere. One line goes to a voicemail telling you to text the line or to email sales. Over the course of those two months, I called every number dozens of times, sent about a hundred texts and emailed two different emails they had originally gave me ten times. Just before Christmas, I got tired of playing this one sided game and sent one last copied text and email to every point of contact I had with them stating that if I did not hear from them in a week, I would dispute the charge through my credit card and they would not be paid. Even then, nobody responded. Being tied up with the holidays, it was actually two weeks later that I disputed the charge and had my bank get my money back. I don't know if they are a scam or just severely incompetent but Sneed4Speed is bad news. Their website is "under maintenance" as of today and hopefully it will stay that way. I should have taken the advice that others had given about this place. I've been without a car for two months waiting on this company and now I have to start all over again with another engine builder.