Ryan Vale

United States

What a shame…paid our deposit of £5000… What a shame…paid our deposit of £5000 and rental fee for my daughters prom night..totalling £5900 and no car, 2 days before the car was to be delivered, we get an email saying that there was a problem and we couldn’t have the car, thankfully I had a backup plan, we was offered a variety of solutions, book another car from presumably another company, change the date, or a full IMMEDIATE refund..we opted for the refund and 3 weeks later we don’t have our £5900 back, several emails to Andrew and unfortunately the last couple of emails have been ignored, Andrew promised me the money would be refunded 5 days ago but nothing! I will be pursuing this company through the court for the service we paid for but they never provided, we have all of the details they hope we don’t but I really was hoping not to have to go down this route but unfortunately it appears we have been duped, beware of spending any money with this company as it appears you do not get your rental and you do not get your deposit back! You have been warned!!