Carol Cross

United Kingdom

How hard is it to take 16 little numerals, run it through the bank, and pay for a service? The first two times the numbers were run, the service said I was missing a numeral. What? I typed it in four times, and still was rejected. I emailed the service and told them what happened, and they called me. I read off the numbers over the phone to the same results. These people need to get their stuff together. I used another service with better results. The first time. Don’t use these people.

If you want satisfied customers, you have to treat them better! This company has a history of ignoring customer concerns, selling shoddy merchandise and delivering broken items.