Ian Duxbury
United States
Review about Gravel Master
DO NOT USE THIS COMPANY! THEY WITHELD MY ORDER AND REFUSED TO RESPOND TO ANY ATTEMPTS TO CONTACT THEM. The company failed to deliver the product (playground bark) I had ordered on two seperate occasions on the date stated (13th April), resulting in vulnerable elderly relatives doing the pick-up from nursery, thus putting them at risk for absolutely no reason. At no point did the company notify me that there was going to be a delay with delivery. With the most recent order I have repeatedly attempted to contact the company to request information on my order. I had no response either by phone (I have spent over 3 hours on hold), email or via the chat feature. Out of the blue the order turned up today (2 weeks late). By now I just wanted a refund but was afraid that if I refused delivery I would never get my money back. I cannot stress strongly enough - AVOID THIS COMPANY!
