Nikki Ridley

United States

Eight years ago when looking for my first mortgage I contacted Quicken. Their primary goal it seems was to get my $300 application fee. I was buying A condo in Massachusetts and the regulations and requirements are severe and complex. My next mortgage broker (and other real estate people) told me there was NO POSSIBLE WAY for Quicken to service my mortgage from Ohio or wherever it was at the time. It required someone operating with a real estate license in Mass to file papers etc. So, I chalked it up to "lesson learned" and lost my $300 to a scam. The thing that irritates me about Quicken now is how sneaky they are. On 3 occasions (one was today) I have tried to check out links to see about refinancing. Almost without fail they gather info without EVER identifying who they are until the end - they are Quicken! once they have a phone# they will pester you forever. The second time they got me I was in for over 4 weeks of phone calls sometime 2 and 3 times a day. Now apparently people are catching on to Quicken so they are operating as Rate Site (Harp), Lending Tree, Rocket Loans,Loan Depot, and others. My guess is they have diversified to gather in more unwary consumers and seem all friendly and cuddly. My advice? Stay away from ALL Quicken incarnations. Their main goal is to get that initial (non-returnable) payment and if they can string you along to get more it is all for the good to them. N. Ridley