Chuck Speck

United States

Absolutely useless company with worse customer service. Ordered a Halloween costume a month before Halloween. Now a month after and they could not get the address correct on the order. Since the product comes over on the slow boat from China, it's taken forever. The post office was very cooperative, but had to send the product back. Choicest1 offers no refunds or no guarantee your product will ever make it to you - so, I have paid, have no product and will get neither my money back nor the costume. That's "their policy that is very important to our company". Taking to Small Claims Court to resolve. Customer service team does not read any of the feedback or information provided, just spouts off canned answers, acknowledges they are wrong, but then says, "too bad, that's our policy". Save your money and order from a trusted company.