Kaylee

South Africa

I have just received the most disgusting service from HM Auto in Sebenza. I took my car into them as she was over heating, and asked for a quote to change the thermostat, they it shouldn't got much but they will advise. About 2 hours later a college of mine handed me my car keys at work. As he went to drop off a work vehicle for a service and they just handed my car over. I have issues with this.... 1st they fixed my car without me receiving a quote or giving a go ahead. 2nd how can they just hand my car keys and car over to a college. I never gave any consent. What is he was involved in an accident with my car or was hijacked??? How can any company just hand a private car over without consent? On questioning this with HM Auto, I was degraded and insulted by the owner as I’m a single mom who can only afford a JEEP. He does not see the problem in what they did.