Company appears to be a shell for collecting payment data. Placed an order (summing merchant to be in the vein of Temu or Shein with whom I’ve had positive experiences). Screenshot order/payment confirmation page with order number for reference in case I didn’t receive confirmation by email. Triple-checked entry before submitting. Email address was entered correctly, but confirmation was never sent (performed an email search days after placing order using company name, then order number from order confirmation screenshot. Nothing. Not in inbox. Not in Junk. Not in deleted folder). Visited Boho Pink site to contact Customer Support. No such information. No email. No phone number. An empty help articles resource page with no articles. No way of tracing it confirming my order. Checked bank statement/transaction activity. No such transaction occurrence from this company that now has my card #and payment information. If you’ve been seeing videos/ads for this company make its rounds and placed an order, keep an eye on your account for unusual activity or small, repeated, unrecognized transactions and dispute them immediately.

I tried to return a purchase on the same day it was delivered. The package wasn't opened because it was delivered too late. The return is for store credit. A company should have confidence in their product and offer a refund in a timely manner

It is pretty simple, my teenage daughter ordered a dress that was a size to small. She sent the dress back asking for the next size up. Here is their response, word for word- "We are emailing you regarding your return. Unfortunately the item you returned reeks of perfume and we cannot accept your return. The dress you returned is in high demand in the size small. We would be happy to accept any returns since we're out of stock and we get emails every day with girls looking for a size small. How do we send them one smelling like perfume? If you would like us to return the dress to you we require a payment of eight dollars sent to our Paypal account under the email info@bohopink.com. Please let us know how you would like to proceed". First off, fat shaming an eighteen year old girl fresh out of high school and insulting her ("reeks") about a perfume she does not wear (She explained to Boho Pink that she is allergic to perfume, body oils, etc) speaks to the reputation of BohoPink. This is a common practice of BohoPink (taking back a dress and not refunding the customers money, nor sending back the returned item) is unprofessional and in poor business taste. Given the societal climate we are in of "fat shaming" and hurling insults from behind a computer screen, one would think BohoPink would have the decency to address matters with a little more tact. Emails and calls to them were not returned. Avoid doing business with them.

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Horrible Customer Service! Industry worst return policy!

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