REVIEWS ABOUT COMPANY

LJ Transportation Reviews

LJ Transportation
9.0
Exellent
from 0 to 10
24 reviews on Trustmeter


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Consumer Complaints and Reviews

13th Oct 2023
The young gentleman that helped me from Ipswich to home was very good. His name is Luke and I would recommend him. He made me feel comfortable and safe. Thank you Luke.
3rd Jul 2023
Lian (or is it Leanne - or howerver she spells her name): EXTREMELY RUDE, UNPROFESSIONAL AND TERRIBLE ATTITUDE! The dogs' breakfast is far better than her "customer service"! Very very very sad for an organisation that deals with the public - NATIONALLY. Am more than happy to give the full story to anyone who cares at LJ Transportation. Was huffing, literally had to catch her breadth as she tried to pull her weight over two very helpful gentleman I had been speaking to moments before she stomped her way to the door and showed her ignorance! A perfect example of how NOT be bitter and still be at work!
5th Jan 2023
Recovery contact from Green flag originally. Then LJ took over the recovery. What an excellent company to deal with, I was kept in the loop at every stage with phone calls and texts. When the driver ( Robert Hall) arrived he could not have been more helpful. I would recommend this company to anyone
20th Sep 2022
The service was extremely prompt and the Technician Janes Smith was very courteous and helpful.
16th Jun 2022
This is a joke of a company. They are rude don't check there emails and can take upto 1 hour to answer a phone call!! All I needed was a set of door keys out of the car. Sent them logbook and insurance and still no joy 5 days this has been!!!
6th Jun 2022
Very pleased with the prompt service, for a suspected flat battery. But your technician James Smith soon found the fault was a stuck starter solenoid which he freed off and the car started. He was very helpful and courteous.
6th Apr 2022
Your technician,James Smith arrived earlier than expected and was prompt, efficient and very communicative as well as being very polite and affable.,, New battery installed and paid for so good job done,! Thanks very much!
3rd Apr 2022
excellent service ,fast and efficient your "Technician James Smith "was very exceptional in both work and helpfulness . Keep up the very good work LJ.
23rd Feb 2022
your service was prompt and efficient
23rd Jan 2022
From start to finish the service was excellent. Everyone was so polite & kind. Lee Kearney who came to my rescue was a Knight in Shinning Armour., Thank You.
17th Oct 2021
Quick and efficient service Many thanks
10th Sep 2021
Car wouldn't start. Flat as a pancake. Phoned greenflag. Told me lj transport would be dealing between 1300 and 1500. Actually arrived midday, good communication from the company. Wayne southby the technician got straight to the problem, an old tired battery, replaced it there and then. Good service from start to finish. Very happy with everyone especially Wayne, very polite and professional.
9th May 2021
I had a flat tire one morning call my breakdown provider to get towed to the garage, they sent the truck to collect me and the driver (Freddie) wanted to pp the tire up before moving it and once he did the air just came out .Freddie took a look at the valve and saw what the issue was he explained to me what it was and was able to repair the tire valve there on the spot to allow me to get it to the garage on my own. I only wish the we're more people like Freddie. Thanks to him I was able to get the wheel sorted.
17th Oct 2020
Technician Wayne Baker arrived when he said he would, was in contact with me whilst I was stranded out in the middle of nowhere at 1.30m on my own last night. He was very reassuring, calm and took charge of the situation. Assessed the situation quickly, drove me home, and unloaded my vehicle as quickly & quietly as possible. Excellent service. Thankyou
23rd Jul 2020
Excellent service, checked everything,very polite but friendly. Freddie is the best technician I have dealt with from Green Flag.
28th Mar 2020
My technician was Lewis Outten and arrived within 30 mins of my call to Green Flag. He was very polite and helpful with a good sense of humour and recovered my vehicle to my hone address in a very professional manner. Although you are never in a great mood when a car breaks down it is people such as Lewis who ensure your experience is pleasurable. First class service. 10/10
11th Mar 2020
My original call was dealt with rapidly and efficiently and I was kept informed throughout about the ETAs. The technician arrived at the estimated time and was very pleasant, helpful and professional throughout. THANK YOU LJ Transportation.
12th Feb 2020
ljtransportation arrived within mins of being advised sam was on his way, very helpful pleasant young man, sorted my car in less than 20mins. would recommend with confidence. Thankyou
7th Feb 2020
After making the initial call I was contacted within less than 5 minutes (by text with an ETA, 60 minutes), WOW! The technician (Sam Rowland) arrived within the 60 minutes quoted. Sam welcomed me with "good morning", in no time the car had been loaded and was on its way to the dealership. No fuss, professional service and piece of mind. Great service. well done and thank you.
12th Jan 2020
Came out within 20 mins young man named Lewis polite friendly and very helpful
28th Nov 2019
Wonderful friendly recovery technician went out of his way to make sure I was aware and actually drove me to the tyre centre and then drove me back to my cottage and made sure I was safe.Such a lovely man Freddie Keenan you are a star thank you so much.
7th Oct 2019
Warning light came on in my car. Jordan checked the pressure in the tyres & reassured me that the car was safe to drive. He was polite & very professional. 10/10
24th May 2018
My technician today was Freddie and I’m so glad it was ,he was awesome ,put my mind at ease that my car wasn’t as broken as I thought which was verified by the garage when I got there and when I left my shades and phone in his truck he waited 20 mins for me to return and give them back to me ,,he’s a credit to your business 12 out of 10 👍
23rd May 2017
good service did not have to wait long thank you

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Contact information

Visit website

Write to

[email protected]

Call us on

01621 730000

We live here

Unit 14 Mapledean Works, Maldon Road, Latchingdon, Latchingdon, CM3 6LG

Country

United Kingdom

Categories

LJ Transportation is ranked 3 out of 8 in the category

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