Needing to use non medical transportation to get to doctors appointments is stressful enough, but to schedule a ride and end up with this company, and have to depend on them to get you to an appointment on time is too muchto hope for. This company is located in portland Oregon. They are contracted with Ride Share/Ride Care of Oregon. Their contract states the driver is to call the client when they arrive at the pickup site. The driver is to go to the door to assist the client to the car. First off, they do arrive, however it's hit or miss if they do call. If they do call, it's because they're leaving without you. Many appointments and medical procedures have been missed due to their lazyness and incompetents.