Made order of gravel and several rolls of turf to redo our back garden. Checked after ordering when delivery would be. Confirmed that it would be 15th April. So the day arrives, no gravel or turf.... Waited till 5, then called but they were shut. So on 16th I called them to check on the order, was told that it was out for delivery, so should be with us by 2. No mention that the order wasn't all going to be delivered. About 11, the lorry arrived with our delivery. But there was no turf, which the delivery driver was unsure why it wasn't there. Immediately called their number, waited on hold for hour and half, with no answer. So emailed them, stating there was no turf and asking when will it be delivered? Over 24 hours later, still no turf and no response. And shut their customer service phone lines. I understand that due to virus they are working from home, but I am also working from home and ensure that all emails are responded to within a couple of hours. Unfortunately need more gravel, and to ensure it matches, have had to order from them again, but will not touch them again and would advise people to steer clear of them.