My experience of returning this bed it has not been a good one. number one staff do not know the promotional codes. Number two being put on hold consistently because of staff computers system running slowly. Number three Getting different information each time you speak to someone. Worst of all being told that you cannot get the online promotion discount as I am returning a faulty bed. Been told that I would after exchange my bed then place a new order to get the discount. What company goes on in this way so the bed is faulty which is not my fault I have to return the item, because of the slats on the bed keep breaking I wanted to exchange the bed for a silent night divan bed. The new bed will take 33 days to arrive which is long enough. I also would have to wait for the money to go back onto my card. A good Company would replace and exchange the whole bed on the same day. What Argos is showing me is that they do not appreciate me as a customer.