I placed a flower arrangement order with Avas Flower on the earlier morning of the 22 Aug, for same day delivery on internet. I received my confirmation guaranteed same day delivery for 22 Aug 2022. I received a confirmation delivered without time of delivery. I also later received my bill with an extra $ 28.00 add to my invoice, without my knowledge. I called my love one family member on the 24 Aug, to see how they liked the peace lily with sympathy card which also charges for, to my disappointment found out the arrangement was never delivered. I right away called the company's but reached there called center. I informed the company's called rep about my order not being delivered and informed them I needed to get the order sent out right away. The company's call center rep promise the order would be sent on Thur 24 Aug day 4. I called all day on day 4 for delivery updates ( still being assured delivery would happen ) never happen. I finally called company's call center rep around 7:30pm on day 4, the representative offered my $10.00 off my order, I refused. The company's call center rep than offered $20.00 again I refused but I requested on good faith send my love one family member a fruit basket free no charge ( good faith ) with my flower arrangements on day 5, the company's call center management team refused offer. I also told company's call center rep rep the flower arrangements needed to arrive no later than 9am on day 5. The company's still failed to put rush delivery on the negligent of there part. This is the worst flowers arangement company's, I have ever had to deal with 😫. I would advise any persons or people to never trusted or use this company's truly the don't care day 5 and still no flower arrangements order delivered. I tolded the company's call center rep if my order was not delivered by 9am on day 5 I would cancel my flower arrangement order and would never use this company's Avas Flowers again. Signed a very disappointed, unsatisfied, displeased customer 😑.