This company charged me a flat rate for "up to 4 hours" of cleaning. The girl left after less than 3 hours. She took her time cleaning and did a mediocre job at best! she did not clean the bathroom faucet or the toilet paper roll holder--what the hell?? My bathroom was NOT dirty--I cleaned it a few days ago--she spent 1 HOUR in there with the door closed!!~I called her back to get my last hours worth, then she seemed to pick up the pace. She did not vacuum by tiny stir case, she left the fixtures in the bathroom dusty (that was her first room), she left a bit of scotch tape on the floor that she supposedly cleaned. I will never use this company again. I will also never get a charged a fat rate again! The owner's response was "she needed more time"!! OMG! SCAM! I have had people in my SMALL: place in the past do a BETTER job in LESS TIME!!!