Placed an order over a week ago. It still says 'Processing'. They say they ship USPS priority in 1-3 business days. I had to find a different solution to feed my baby. I called to ask them to just cancel the order and issue a refund. You can't get through to anyone. I sent them several messages on their website. I Facebook messaged them. No answer. Don't know if I will ever get the food I don't need now or the money I paid for it. Use a different site like Organic Start or organic24 who actually care about their customers.