17th Apr 2020
Review about Gravel Master
Absolute disgrace of a company!!! Ordered a delivery of aggregate on Wednesday 8th April for next day deliver and paid for AM delivery slot. Took a day off work only for the delivery not to be made!!! Called them but their phone lines just went straight to automated message saying to email any queries!! Although very frustrating I did this only to never receive a reply from them!! Finally got through to them via Facebook messenger only to be told that my delivery wouldn’t be made until Thursday 16th April!! Took another day off work to wait for delivery...yep you guessed it no delivery made!! Managed to get a number off ‘The Pallet Network’ for them and called them only to be left on hold for 1hr 33mins!!!! They assured me that delivery would be made today Friday 17th April... I’ve tried contacting them this morning but all phone lines and methods of contacting them have been withdrawn!!! Spoke to The Pallet Network again this morning who have said that they haven’t received and goods from Gravel Master for delivery to me!! 3 days off work and 3 failed deliveries with no way of getting in contact with them!! Absolute disgrace of a company...without doubt the worst company and customer service I have ever experienced!!! Avoid at all costs!!!!!!!!