25th May 2017
Review about IHG
5/24/2017 This location was under heavy construction when we arrived, despite their claims at reservation that all would be completed before our reservation. We had reserved 9 rooms for a family function for the entire weekend. Grounds were cluttered with construction equipment, pool was empty and unprotected. Entire place was dusty--air unbreathable. Dangerous for the 5 kids in our group and several senior citizens. Complaints to hotel and to Intercontinental Hotels Group were unheeded. amenities that are advertised were not available at all. One room had old food in the refrigerator. Needless to say, when enough of us gathered at the site, we decided to leave. This hotel, if you can call it that, is not a place to stay! Management must be desperate to not close during construction. All the people who I saw while we gathered our group and decided where to go next left as well. Based on this experience, I will certainly never stay there, and seriously question other Holiday Inns as well, based on the lack of support of our complaint. To date, we haven't as much as an apology from them!
Under Construction, not a place to stay under any conditions Under Construction, not a place to stay under any conditions Under Construction, not a place to stay under any conditions Under Construction, not a place to stay under any conditions Under Construction, not a place to stay under any conditions Under Construction, not a place to stay under any conditions