20th Apr 2020
Review about Gravel Master
Non existent customer services!! Sadly, I am regretting placing an order with this company. I placed an order and was given a delivery date. Waited in all day for its arrival, but no delivery arrived. Tried by phone to contact them without success. sent two emails and received no reply. its now the following week, and I am trying yet again, and failing to find out when my order will arrive. I have no idea why they have a next day delivery option still available on their website!!! With such a poor customer service, I would never use this company again. Update..... After contacting Paypal to try and get this issue resolved, I spookily received an email from Gravelmaster informing me my order would be delivered within 72 hours. It did not!! when it DID arrive it was left on my drive, and incomplete. TWO bulk bags ordered and only ONE was delivered!!!! You could not make this level of incompetince up!!! I have now had to escalate this to a CLAIM with Paypal and am currently waiting for a reply.