Ordered a Burberry Scarf and a Coach shoulder bag, which supposedly was in stock. To my great surprise after receiving confirmation regarding the payment and the shipment a there was an email that followed explaining that a full refund will be done. My emails to Monnierfreres have been left unanswered. Speaking to the support was futile as well as I have been left without an answer to why my order had been refunded. Needlessly to say I will not be ordering anything from them in the near future. Be careful .