I never received a telephone call when the products arrived and did not hear anything from the delivery team from within the agreed hour timeslot. The driver calmed that he called but I had not missed any calls or voicemails from him. The team had the nerve to leave and the company claimed that this was all my fault because I was not available. I explained that I had my mobile with me all the time and that I was in the house all day ready for my delivery. I was advised that the products could be redelivered within eight hours. They did not even offer any compensation.