Kitchen installation was a ripoff. We had to purchase many things of our own to finish the project. Project coordinator called one time only following the completion and lied telling my husband he spoke to us 4-5 times. Salesman never returned our calls regarding our questions. Coordination of this project, with outside contractors was non existent. Wrong color of products was delivered so we had to wait another week to get the right color. No one ordered the window ledge so we had to wait for that. Contractors themselves told us they would not recommend Sears. Contractors were great, diligent in their work, very kind and compliant with the exception of the plumber who was annoyed that he had to reinstall a brand new faucet that was broken on arrival. We paid for an installation that looks incomplete. Project manager should be fired, there was absolutely no management of this project whatsoever. Sears salesman lied from the beginning regarding the time frame to install and never once returned a call. Do not use Sears for any projects, we would never recommend them to anyone, their sub contractors don't even recommend them. K