22nd Apr 2020
Review about Gravel Master
I have just taken delivery of some bulk bags of Cotswold chippings from Gravelmaster. Having read several of the reviews on a number of different review sites - after I had placed my order - I had resigned myself to a long wait. I fully agree that the website is misleading and should not allow you to select a date, which no doubt due to current circumstances has little or no chance of being honoured; our order is 6 days beyond the date we had selected when paying for it. However, I must say that Paige Finley, with whom I communicated via email, was always prompt, courteous and honest with her replies. I think if the company managed expectations better from the start by making it clear people should anticipate reasonably lengthy delays when booking their delivery, there would be far less frustration and the company could hold on to clients who will undoubtedly go elsewhere in the future.