17th Oct 2020
Review about Gravel Master
Started brilliantly - delivered on time, right day and the delivery driver was fantastic - putting the gravel bags sensibly right at the back of the drive...HOWEVER I ordered horticultural grit which was SUPPOSEDLY screened to 1-5mm. What came was NOT this!!! I needed this to be small - Could’ve bought pea gravel elsewhere much cheaper but didn’t because this had supposedly been screened - maybe the odd one or two would fall out this range...Nope! A good third of the bags were much bigger - some were bloody huge!! After photos were sent back and forth to customer services and numerous phone calls I was told that I’d received the right product - well maybe but it’s NOT AS DESCRIBED!! This is much bigger than sizes stated so BEWARE! I was told by customer service that there is a DISCLAIMER that basically enables them the send ANY CRAP THEY WANT!! No offers were made re: replacement or refund/partial refund so I’m entirely screwed. Paid well over the odds for pea gravel I could’ve bought elsewhere - customer service is crap!! LOOK AT EARLIER REVIEWS - THEY SEND WHAT THEY WANT - NOT AS DESCRIBED. AVOID!!!