The service for garden collection wastage has been worst this year. I paid £50 through Visa card under reference 180769 couple of weeks ago. I was told on telephone that the new bags will arrive 10days ago and collection will take place last Wednesday but nothing happened. It is Sunday to day and still waiting. I understand from my neighbors the bags that you provide are not fit for purpose. The bags are small and it is difficult to fill them up with the lawnmower basket. We believe that this is not fair to treat this area like this when we are paying the highest council tax and most of us in this area are pensioners with lot of physical problems. I would appreciate if you could look into this complaint carefully and address the issues regarding garden wastage collection bags and services. I look forward to hear from you soon.