Ordered 40*25kg poly bags of a decorative aggregate, ie 1 tonne, as I don’t have the space or facility to handle a bulk bag. Paid a premium for this. Delivery didn’t turn up on the day it was supposed to and when I queried this with the company all I got was automated emails. When the order did turn up they were trying to deliver an 850kg bulk bag, some 15% short of the amount I’d ordered and paid for. The product was also very poor, it looked more like standard concrete aggregate than a decorative one. I refused to accept the delivery. The following day they tried to deliver the same stuff again and I again refused to accept delivery on the basis that it was not what I ordered. Tried to get in contact with the company by phone and email with no success. I then received an automated email stating that the status of my order had been changed to “order complete” . When I looked on the order tracking on the website I found a delivery note saying the order had been delivered with a signature that wasn’t mine! Have started a dispute procedure with the credit card company and will be reporting them to South Yorkshire trading standards.