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Consumer Complaints and Reviews
4th Aug 2020
I ordered camo mask 4 months ago i thought i got scammed wrote a bad review i would like too rescind
15th Jul 2020
Ordered back early April and at the time I was wary. Everything proved to be right from my gut feeling. Their email doesn’t work anymore and the tracking provided has not moved out of China. They must be making good money. You google searchThe address which is apparently on a cul-de-sac in a quiet community, beautiful large home. I have to contact my bank and see if I can get credit.
15th Jul 2020
Worst Company I ever order from . Made an order early April it is mid July I still haven't received my order. I sent several emails to them they wanted me to believe Covid19 had something to do with about 3 month delay in my order. My last email to them I have yet to receive a response. No should ever oder from this Addict TEE company
12th Jul 2020
I ordered 2 masks back in April and when I check on the order it’s still in China, I ordered replacement filters for the masks about a week and half later and low and behold I received them about a week ago. Nice to have replacement filters, but would be better if I had the masks to wear. The tracking number for my masks still says pre-shipment so by the time we have a vaccine for this crap, is when everyone will receive there orders.
9th Jul 2020
after two months of emailing trying to get a answer on time frame for delivery the mask finally came. I was really pleased by the appearance of the mask. Two weeks of wearing it it started to fall apart. The material is *****
9th Jul 2020
I ordered in early March. Low and behold my masks came yesterday. I wish they would have been more straight forward on the time but nevertheless they arrived. I got a shipment of filters about a month earlier. Anyways they did arrive so I cant be too upset, hopefully they will arrive for the rest of you all.
26th Jun 2020
I placed a 93 dollar order for mask so I could work during covid19. They said they were fur veterans. Being as one I wanted to support them, but I got fucked. Out of money and mask. Wish I could get a real email, phone, or something to these ***** scumbags.
18th Jun 2020
I placed an order back in april, its June and I still dont have it. I have tried to contact them and the domain name doesn't exist. Worst company ever. I wish I could give them zero stars!
10th Jun 2020
This co lies I have been waiting for an order for over 2 month, When i contact them they keep saying its on the way, But, the tracking they keep giving me the post office said its not good. They got my money and won't refund it. Do not buy anything from this co.
10th Jun 2020
the last mask and pack of filters arrived today. The reviews on the web site did say shipping took a long
time
1st Jun 2020
26th May 2020
If I could give a negative star I would. Purchased a product over a month ago and now the email to support gets bounced back.
Do not buy from these losers!
26th May 2020
This place is a total rip off. Sales come from China and get lost. Purchased late march and now May 26th with no product. I have communicated non stop to avail and all i get is BS excuses. Their offer was 9 dlars refund and 30 percent discount on next product. Why the F would i send them more money!!? Currebtly battling bank, Paypal and still addicttee for my refund. Stay away from this company. Recently changed from a .com to a .net causijg more confusion.
24th May 2020
Never received masks. I went to PayPal and opened a case and got all my money back. Use paypal if you decided to order from them. I wouldn't order from them though.
19th May 2020
After 30 days I sent an email asking where my order was and I got some generic email back about delays due to COVID 19. I tried to send a second email after the first email and now none of the links work. After following a but it now link it looks like they may have changed their name and the old site no longer exists. Shady AF
18th May 2020
Ordered 4/3 and still have not arrived. Never left CHINA. Had I known they were coming from CHINA I never would have ordered from them. Ordered through PayPal for the protections and they closed the case basically saying case closed. No resolution. Wont need by the time they arrive if they ever arrive.
17th May 2020
On April 2 I order 2 masks and extra filters through PayPal and got a shipping number which said China and have moved from the original location since 18 March. Contact with PayPal and apprized them of the situation and they closed my case because the seller is in good standing. My next move is my credit card company to get my money back! Definitely a Scam site!
17th May 2020
Ordered a mask with filters and 1.5 months later, my order has not arrived but my CC was charged. When I tried to go to there website, to my surprise its down. Not a shocker coming from a scam company who took advantage of a situation. Lesson learned from my end.
16th May 2020
Ordered in April 2 masks and filters, got a fake tracking number now the sight is down
16th May 2020
Took my order, then took my money and 3 weeks later still no masks. Try to contact them no answer and e-mails won’t go through and can’t be delivered.. Had to fill complaint with credit company and try to get my money back
14th May 2020
Took my order, then took my money and 3 weeks later still no masks. Try to contact them no answer and e-mails won’t go through and can’t be delivered.. Had to fill complaint with credit company and try to get my money back.
12th May 2020
I ordered off addicted tee 2 masks on April 1st have not received them the amount was 56.19 I get a charge on my company business card to a sheriff I tried to contact them and no email went to the .net site and it wasnt found so guess I got shafted by someone who says they support the military it sucks I spent 24 years in the military and trusted that business on that fact
11th May 2020
11th May 2020
Ordered 2 masks and extra filters nearly a month ago, never received them. Followed up with them today only to find the website is down. However, Addicttee.net works. Going to contact PayPal and hopefully get a refund.
10th May 2020
SCAM. Ordered masks 3 APR. Weeks later found out they were coming from China. Got shipping, tracking, and delivery notifications to an address in Athens, GA (I live in CO). Tried to send an email, FB message, website link...all gone. Came here and someone said they'd changed to .net. I tried all those....all still gone. Now I gotta try and find a way to get a refund....{{{sigh}}}...congrats, you got me.
10th May 2020
Just arrived! My wife and I are font line workers and it'll protect us against the virus. We'll go through this time together, ***** bless you!
10th May 2020
Can't understand why there're som many bad review about Addicttee, but I got my masks yesterday. They're all perfect. Highly recommend!. FYI, I also contact them at first, but they sent me an email informing the domain has been changed to addicttee.net.
9th May 2020
bogus… Now you can’t contact them via email. Because it comes back as undeliverable and their domain is no longer there. They sent me an email and said that they were going through some changes and changing the broadband and doing some overhauling and I would not be able to contact them. I think it’s a ploy to buy more time as they continue to scam people.
9th May 2020
do not buy anything they will not ship. they were taken down but now they are trying to operate under addicttee.net.
8th May 2020
Over a month since I placed my order on April 3rd. Now seller as of today states shipment was lost. Offered a 30% discount on next order. What a joke. I would never deal with this company again.
8th May 2020
I ordered two masks on March 5, 2020. I contacted them a couple time in April. They said my order was on the way. Then me a tracking number show my order was processed through accompany in China on April 21, 2020. Still has not arrived.
7th May 2020
Stay away, ordered a mask in early March, still has not processed or shipped yet. Will try to get a refund.
7th May 2020
All, I am in the same boat bought a mask and never showed up. I also have some good news. I checked on the domain and addicttee.com has been flagged by I think Tucows. The domain information at the ICANN whois shows their Domain Name Server has been changed to: ns1.shut-for-fraud.com and ns2.shut-for-fraud.com Also their facebook page is gone.
7th May 2020
Turn this into PayPal like everybody else like we got scammed bought a month ago and got a few excuses and now the websites rejecting entry and everything else LOL they didn't even throw in the Vaseline
5th May 2020
Like the rest of the reviews i also ordered 4 masks and filters on april 8. My dad who is also a Veteran listened to me and ordered 2 masks and filters. I sent a email also got and a fake tracking number! I reached out to paypal yesterday and let them know i was scammed and thank ***** they were able to help me out and fix the problem! I spent over 100.00 with this fraudulent company! This is sad that this is able to happen smh...
5th May 2020
Zero stars. Ordered 3 masks back on 10Apr. Have not received, at first it said they were making labels and then waiting to ship from post office in China. It's been waiting for weeks apparantly. Scam, stay away. I haven't seen one comment or review yet of anybody getting their masks.
5th May 2020
Purchased a set of masks and replacement filters on 4/6/2020. I received an email from them stating my order had been sent on 4/12, but the tracking number on the USPS site showed it as an "invalid tracking #". When I reached out to their Support group on 4/16, they stated it had been sent and should arrive shortly. Fast forward to today and still nothing has arrived. I attempted to reach them and now their website has been taken down and you get a bounce back on any emails sent to their Support email address. Looking online, others are now complaining of similar issues. SCAM!
5th May 2020
Submitted order for 4 items, first week in April. Items never shipped.
Reached out to Support@addicttee - received same generic information with horrible grammer.
Submitted complaint with screenshots of correspondence and refund attempts to PayPal. Also noticed from initial transaction email from PayPal that seller is listed at email hueminhvu1005@gmail.com not any of the accessorize or addict tee entities. Scamming vulnerable people during pandemic, targeting veterans.
Amount that hit my account was more than the invoices
5th May 2020
Submitted order for 4 items, first week in April. Items never shipped.
Reached out to Support@addicttee - received same generic information with horrible grammer.
Submitted complaint with screenshots of correspondence and refund attempts to PayPal. Also noticed from initial transaction email from PayPal that seller is listed at email hueminhvu1005@gmail.com not any of the accessorize or addict tee entities. Scamming vulnerable people during pandemic, targeting veterans.
5th May 2020
Just like everyone else......ripped off and sent an email with some BS tracking number. Funny how Facebook doesn't really follow their own community standards.
ZUCKED AGAIN!!!
5th May 2020
Placed my order the beginning of the month of April. Been a long time. Sent an email to them. Said they were behind. Then their site just "happens to go down".
5th May 2020
A as with all of the other reviewers, I ordered mask from Addict Tee on 6 April 2020. On 12 April 2020 I received an email with a USPS tracking # that states "Label prepared for shipment". On 16 April 2020 it states acceptance (still in China) 17 April 2020 process through Facility (Suzhou China) 22 April 2020 still processed through Facility (Sczhou EMS China). Still have not received my mask! This seems to be a state sponsored SCAM. In my opinion to get these USPS updates the scam has to be deeper than just the merchant alone.
5th May 2020
I ordered two masks on 1 April. On 4 April I got a notice that they were being turned over for shipping and then nothing. No response, no change of status. Nothing.
4th May 2020
4th May 2020
Placed the order, was told it shipped. Never did.. It's a scam website, which is now down
4th May 2020
Again people from overseas ripping people off. I ordered a mask. No ship date. No transaction Id. Now the site is gone. I'm so sick of the people ripping off honest folks.
4th May 2020
Too Late for me. The same thing, I order a face mask and never received and now the support email and web site were taken down.
4th May 2020
This company is a total scam. I ordered two masks and two replacement filters from them on 1 April. I have not received my masks or filters. Same story as in reviews below. I inquired via email to their customer service support and received a bogus e-mail back from "Michelle Price" that the masks were delayed in shipping. The shipping number is bogus. The website for the company no longer exists and it is a TOTAL FRAUD!!! China is the origin of this virus and now companies like Addict Tee which are based there are ripping people off. USA needs to take serious measures to make China pay. I filed a fraudulent transaction claim through my bank and should be able to get my $81.20 back.
4th May 2020
Bought some masks over a month ago. I was not notified that they were from China. I emailed and was told that because of Covid , their shipping was longer. I asked for a discount for inconvenience and was given 30% back from my total order. Tracking number keeps saying it’s in China. I can no longer email them as their server no longer exists, nor their website. I hope these people het hit by a train and die!!!!!
4th May 2020
Ordered masks, USPS tracking number not valid, no support from merchant and now their website is down.
4th May 2020
Ordered 2 masks via paypal and got a tracking number that USPS does not have a shipping label for. DO NOT order from this scam. Another Veteran scammed....I should know better!!😒
4th May 2020
Just like others here...i ordered an army themed mask for my hubby. I requested update last month. Recieved an email with tracking number that shows label was made but still not shipped! I tried going to website and now it is showing it doesn't exist! Im heated! Ive filed a complaint through PayPal. Hope they can help me get the money back...BBB cant even get this stupid company to respond.
3rd May 2020
Ordered two Army mask. Paid thru pay pal thinking I was safe in doing this. Placed order on April 3rd 2020 checked usps shipping numbers and it is fake. Got a text saying it was shipped but still in china. They are ripping off veterans. Going to file a fraud alert with my bank pay pal is a big joke wont be using them any more.
3rd May 2020
I paid for an N95 mask I never received. Michelle said the mask would be delivered soon. Never arrived. Now their website is down, and their support email doesn't exist. FROM CHINA SHUHAN CHINA...Not surprised. I'll never buy anything from China again. They're just a bunch of cheaters. Don't buy from these low lifes.
2nd May 2020
Ordered masks April 5th. No tracking at all! Contact your banks and get your money back! They are a fraud and operating out of China. Always some excuse from these folks. If your dealing with Michelle Price your at the end of the line,
2nd May 2020
2nd May 2020
Ordered several of their veteran-themed masks almost 6 weeks ago. All we have received so far are excuses, misdirections, lies, and silence - as in no shipping confirmations, no tracking numbers, no responses, and now no way to contact them. At first they claimed shipping was slowed by COVID-19 (plausible). That graduated to “your order has shipped”, except we did not receive a shipping email, tracking number, OR OUR ORDER. Now, no website, no masks, no responses, nothing but less money in my banking account.
So now we try to recover our funds from PayPal and write this review. My advice to those considering ordering from AdictTee.com... RUNAWAY, RUNAWAY...
2nd May 2020
If I could give this company NO STARS... I definitely would. They do not honor policies stated on their website. It sickens me to see that they used “military veterans” as a coverup in order to gain service members and veteran’s business. I placed an order with this Company late March, early April 2020 and have not received anything. I even received a bogus a$$ USPS Tracking number that didn’t match up in the system at all.
When I reached out to their support team, Michelle Price lied and tried blaming the delay on COVID-19 slowing down shipping processes. Then when I tried responding back, I received an error message stated that the email address could not be found. This company has ZERO integrity and is clearly set to rip people off. Hopefully others see all of these negative reviews before placing an order. Their website should NOT still be up. They should NOT still be given the ability to rip people off. At the end of the day... they will have to pay what they owe. DO NOT TRUST THIS COMPANY... not for service members, veterans or families at all. #DISGRACE
2nd May 2020
I made an order 3 weeks ago, and haven't received anything. They ship out of Shuhan China. I asked them for a refund, and got no response. These people are cheaters.
2nd May 2020
Ordered masks in the first week of April...... after the same ***** everyone is talking about I found a better business bureau alert from 2019...... check it out...... you’ll see we have been had. The better business bureau even suggests going through your financial institution and request fraud reimbursement through insured account
2nd May 2020
I ordered two masks- one black and one camo as well as an army ring. I was promptly charged and received my ring- but no masks. The ring was ok but not the quality worth the $. I emailed support@addicttee.com a few days ago, but received no response. I sent a second email just now and the domain no longer exists! You cant even get to the site any more. I just blew $50 bucks on 2 masks that i will likely never see and feel robbed. Jerry
1st May 2020
In the advertisement it shows Addict Tee, North Carolina but actually these are from a company called Accessorize PTE coming from China. They charged my account right away and when I emailed them about cancelling and refund, long before shipping, they responded they could not. Ordered apr 8 and order still in China. Had I known if it was coming from China I would not have bought from this company. Very misleading
30th Apr 2020
Be when you think your buying American cause they show US Military Mask. Don't believe it they are coming from China, I ordered them and they are shipping from China. What a bunch of BS!!
29th Apr 2020
Do not buy from this company. going on 22 Days to get Masks they stated that they stock. You will get the run around from Michelle Price. Buy elsewhere. This is Made in China , Drop Shipped
27th Apr 2020
Ordered 2 masks, never got a confirmation email, but they definitely charged my card. A Michelle rya h. Shows on my bank statement. After multiple emails asking for masks or a refund I was just simply ignored. Even after taking a screenshot of the charge and sending it to them. Don't waste your money here people, you will surely get ripped off
26th Apr 2020
Has been over a month since purchase of 2 face masks. Notified on 4/24/2020 that they are being shipped from China but they are still in China.
23rd Apr 2020
MADE IN CHINA=I ordered it 20plus days ago and still no mask. Never would I have bought from China if I knew. I scared it will be laced w/ the virus. China selling USMC & US Army items is BS #ScamArtists
20th Apr 2020
Ordered masks and filters. Said they were in stock never received shipping confirmation. Tried canceling was by Michelle that they didn’t do cancellations. I think they get your money and that all they want. Have a clam though PayPal waiting for resolutions. Don’t buy from this company they are thieves.
20th Apr 2020
Do not expect anything from this company for several weeks, if at all. Sure, you’ll get a notice of shipment pretty soon after you order - but that’s just them creating the shipping label. It won’t actually ship for quite a long time after that.
And the items ship from China, so expect an extraordinary long shipping time.
Never got a good answer from Customer Service. Repeated requests for a refund were ignored. I finally filed a dispute through PayPal.
Avoid. Not worth it.
20th Apr 2020
Misleading shipping time and the fact order would be filled in China! Still waiting....
19th Apr 2020
I’ve been waiting 6 weeks and made several attempts to inquire about the status. I received an email from Michelle saying be patient as we don’t have the item ready for delivery at time. That was 14 days ago today , so in just emailed her again. I don’t think this company is legit. If I don’t have my masks in hand this week I’ll contact a few people. The first will be my credit card to take back the payment. The second will be to the attorney general’s office , third will be to facebook to advise them the have a scam company advertising on there site screwing people.
18th Apr 2020
Ms.Michelle Price was so helpful, i got some issues when i was trying to place an order, and she helped out quickly and effectively. When i received my items, i was so surprised cause those stuffs were amazing, same to description and good quality.
HIGHLY RECOMMENDED.!
18th Apr 2020
I just bought 3 N95 masks from this store. It keeps well, breathe freely until I left and there is no dust. Highly recommend!
16th Apr 2020
Products listed as in stock should be able to ship in a day or 2 especially masks for Covid 19 has been 10 days no shipping information. Sent an email asking for an update on my order and was asked to be patient as they are busy because of Covid 19. No ***** thats why people are odering masks that are supposed to be in stock
14th Apr 2020
You notice on Facebook this company has 5 star reviews lol but I’m telling you honestly this company is a ripoff, especially this price person telling you lies. You better go elsewhere addict tee is nothing but problems.
14th Apr 2020
11th Apr 2020
Michelle Price, from Addict Tee, did not want to release my money after I made a purchase by accident and cancelled within 5 minutes. She emailed some phony policy of NO REFUNDS! How can I not be refunded for something I never smelled, touched, taste, or PayPal and hopefully I get a resolution. These people are scammers!
5th Apr 2020
Ordered 3 masks online, and immediately after ordering, I cancelled, due to their rating of "F" from the BBB and others. I immediately cancelled, and still have not received credit to my account. DO NOT PURCHASE FROM THIS COMPANY!!!!!!!!!
26th Mar 2020
I have been waiting for a product since 3/14 which they said was in stock. Paid in full w/credit card which paid. No response to inquiry about when I could expect delivery. NaDa.
19th Sep 2019
I ordered a US Army belt the sizes were in metric when I did the conversion it should have fit but when it arrived way to small, when I contacted them they wanted pictures, that I sent and showed the problem they finally offered a refund but the address they wanted me to send it was probably somewhere on the great wall.
4th May 2019
Thankfully, I paid with credit card so I was able to have my payment refunded to my card. My order status on Addicttee showed "delivered" three days after I placed an order - but I never received the items . When I called customer service there was always a long hold time then someone would pick up the phone and hang up. No one ever responded to my reply via emails . Terrible !!!! Proceed with caution if you choose to place an order with this company.
13th Nov 2018
Ordered 9/23/2018....order still not complete due to missing pieces on 11/13/2018. Poor customer service. Don't buy here unless quality does not matter.
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