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Pinnacle Logo Reviews

Pinnacle Logo
4.7
Poor
from 0 to 10
3 reviews on Trustmeter
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Consumer Complaints and Reviews

17th May 2019
Upset with this service
I spent almost an hour on hold, got disconnected, called back, and spent another 35 minutes on hold before someone answered. And they couldn’t even answer my question. I asked to speak with a manager because I was quite upset at this point. I was placed on hold again for another 15 minutes and then disconnected again! You can’t tell me that wasn’t on purpose. I wish I had gotten that person’s name but I was too upset. Who treats customers like this? Incredibly inappropriate!
17th May 2019
Caring staff
It's good to find a company that cares so much about their customers. Thanks again and I will be back.
17th May 2019
Be more professional
Do you ever have an out of body experience where you’re looking at yourself and wondering how you got yourself into a situation? That is exactly how I felt after five minutes on the phone with this place. Trust me, I’m not calling you for fun. Maybe inject a little bit of professionalism into your customer service. You don’t have to actually care about me, but I’m going to need you to at least pretend you do. What an embarrassment this whole experience was. Not for me but for them.
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Pinnacle Logo

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Contact information

Visit website

Write to

info@pinnaclelogo.com

Call us on

1-800-719-0840

Country

United States

Categories

Pinnacle Logo is ranked 41 out of 54 in the category

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