Ugoagogo Reviews

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3 reviews on Trustmeter

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Consumer Complaints and Reviews

30th Aug 2018
I ordered 3 watches but gave my postcode incorrectly They called me and resolved the error. Saved me a headache.
18th Aug 2018
I placed an order which was due for delivery on or before 10th Aug - contacted customer service and was asked to check with nieighbours or locations, it could be left in, even though they said it could fit through the letterbox. Done all that and waited to see if it arrived on the Monday and cintacted them again. They emailed back saying an investigation ticket is raised with royal mail and a crime reference number, they aim to get back to you within 72hours been 5 days and still not heard a peep! I was really looking forward to getting this watch, a present for my nephew his birthdays next week so what do i do now? You can't email them again or apparently you go to the back of the queue and this would delay things more. No contact telephone number on their website.
11th Jul 2018
Bought fitbit 12+ on living social,was sent out wrong item, sent 17 emails trying to get an address to send item back, they wanted pictures sent over and over again order number etc lost everything on email i sent them, took took six weeks to get an address to send back, sent by recorded delivery so they had to sign for it, got told they had not recieved it and i had to send them proof from royal mail with their signature and the tracking number, they had signed. Said they would send me out he correct item, im still waiting, no refund, no fitbit, rip off scam, complaining to living social and wowcher where they are advertising, also every complaint on this review they object to and have taken down, to cover up what there doing, so go ahead take the complaint down, like you have done with all the rest and left only the good reviews up, the lucky peoole that recieved something for their money!!!!

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